The founder once stayed at a Marriott where a front-desk employee named Felicia was extraordinary — proactive, warm, disciplined, and able to make a hotel feel like home, even while handling a difficult staffing situation with quiet grace.
The worry: that people like Felicia will be quietly replaced by energetic robots that save companies money but erase an irreplaceable human experience.
hiFelicia.AI exists to honor Felicia and everyone like her — to say that their humanity is not obsolete. It is their advantage. And to give them a concrete, dignified path forward.